Refund policy
At Manvoure, we want you to feel completely confident in your purchase. Every piece is made to be worn, matched, and kept, but if something isn't quite right, we've made returning or exchanging it straightforward.
Our 30-day window
You have 30 days from the date you receive your order to request a return or exchange.
To be eligible, items must be:
- Unworn and unwashed, in their original condition
- Returned with all tags attached and original packaging included
Please keep your proof of shipment until your return has been processed.
Order cancellations are possible within 1 hour of placing your order.
Choosing how to return
When you start a return through our returns portal, you'll be able to choose the option that suits you best. Each is designed to be simple and fair.
Exchange
If you'd like a different size, color, or another piece entirely, exchanges are simple. If you added Free Returns + Package Protection at checkout, your exchange is free, we cover the return shipping. If you didn't, you're welcome to exchange at any time; you'll simply cover the cost of shipping the item back to us. Either way, your original pricing is honored, so an even exchange stays even, with nothing more to pay.
Store credit
Choose store credit and your return shipping is on us, whether or not you added return coverage at checkout. As a thank-you, store credit is issued at a 10% bonus on your return value, and it's released as soon as your parcel is scanned by the carrier, so you don't have to wait for it to reach our warehouse.
Store credit never expires and can be used across our full range, from our Essential tees, polos, and long sleeves to our Motion Sets, trousers, and outerwear. It's the quickest option, and it gives you a little more to spend next time.
Refund to your original payment method
You're always welcome to request a refund to your original payment method. If you added return coverage at checkout, your return shipping is covered. If you didn't, the cost of returning the item to one of our local warehouses is covered by you.
Once we receive and inspect the returned item, we'll email you to confirm your refund has been approved. Approved refunds are issued to your original payment method within 10 business days of inspection.
Return coverage at checkout
At checkout, you can choose to add return coverage for a small fee. It's entirely optional.
With coverage, your return shipping is free on any return, exchange, store credit, or refund, and your order is also protected against damage, loss, or theft in transit.
Without it, you're welcome to return your order at any time; you'll simply cover the cost of shipping the item back to one of our local warehouses.
Store credit is the one exception: it's free to return either way, whether or not you added coverage.
Faulty, damaged, or incorrect items
If you receive an item that is faulty, damaged, or not what you ordered, please contact us within 48 hours of delivery through our returns portal, with a brief description and clear photos of the issue.
In these cases the return is always free, and we'll arrange a replacement including any original shipping, as quickly as we can.
Need a hand?
Our team is here to help with anything at all. Reach us any time at support@manvoure.com and we'll take care of you.
This policy applies to all orders placed through manvoure.com. We may update it from time to time; the version shown at the time of your purchase applies to your order.