Refund policy

Your satisfaction is our priority

At Manvoure, quality, safety, and simplicity come first. We take pride in every product we ship and want you to feel confident with your purchase.

Returns

Timeframe:

You may request a return within 14 days of receiving your order.

After this period, we are unable to offer a refund.

Please note: Order cancellations are only possible within 1 hour after placing your order.

Important conditions:

Returns are accepted only for unused items and items that aren't bought in sale.

To be eligible for a return, the product must be:

Unused
In its original, sealed packaging

For hygiene and safety reasons, used items can not be returned.

Procedure:

To request a return, email us at support@manvoure.com with:

Your order number
A brief explanation of your request

If approved, we will send you return instructions.

❗ Please note: Return shipping costs are the responsibility of the customer. All returns must be sent to our designated fulfillment center.

Refunds

Inspection & approval:

Once we receive and inspect the returned item, we will notify you by email whether your refund has been approved or denied.

Processing time:

If approved, your refund will be issued to your original payment method within 7 business days after inspection.

Haven’t received your refund yet?

Check your bank account
Contact your credit card provider (processing times may vary)
Contact your bank

If you’ve completed all of the above and still haven’t received your refund, please contact us at support@manvoure.com and we’ll assist you directly.